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Terms & Conditions for DeeLux Spa & Suites
Last Updated: deeluxfleursco@gmail.com

1. Acceptance of Terms
By booking an appointment or using our services, you agree to these Terms & Conditions.

2. Appointment Bookings

  • Online Bookings Only: All appointments must be booked through https://www.deeluxspa-suites.com/.

  • Credit Card Requirement: A valid credit card is required to reserve appointments. Your card will not be charged unless you complete a purchase ("Add to Cart") or incur fees as outlined below.

3. Cancellations & Rescheduling

  • 24-Hour Cancellation: Cancel at least 24 hours prior to your appointment to avoid a $35 late cancellation fee.

  • Same-Day Changes: Changes made on the day of your appointment incur a $35 fee.

  • No-Shows: Failure to attend without notice results in a 100% charge of the service cost.

4. Late Arrival Policy

  • 15-Minute Grace Period: Arrive within 15 minutes of your appointment time. After 15 minutes, a $15 late fee applies.

  • 20+ Minutes Late: Arriving over 20 minutes late may result in appointment cancellation and a 100% charge of the service cost.

5. Health & Conduct

  • Illness: If you arrive sick, your appointment will be canceled, and you will be charged 100% of the service cost.

  • Guests/Children: No extra guests or children unless they are receiving services.

  • Service Preparation:

    • Lash extensions: Arrive with a clean, makeup-free face (no eyeliner/foundation).

    • Teeth whitening: Eat before your appointment; no eating for 1 hour post-service.

6. Fees & Payments

  • Card on File: Ensure your stored credit card is valid. Failure to pay fees may block future bookings.

  • No Exceptions Policy: All fees (including for gift cards/coupons) are non-negotiable.

7. Liability

  • We are not liable for allergic reactions, injuries, or dissatisfaction with results when services are rendered professionally.

  • Clients must disclose health conditions and follow pre-service instructions.

8. Intellectual Property
Website content (logos, text, images) is owned by DeeLux Spa & Suites and protected by copyright laws.

9. Termination
We reserve the right to refuse service for violations of these terms, including no-shows or disruptive behavior.

10. Governing Law
Disputes are governed by Georgia state laws and resolved in Cobb County courts.

11. Contact Us
For inquiries:
DeeLux Spa & Suites
2470 Windy Hill Rd SE Suite 243, Marietta, GA 30067
Phone: (678) 402-1551
Email: deeluxfleursco@gmail.com

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