Terms & Conditions for DeeLux Spa & Suites
Last Updated: deeluxfleursco@gmail.com
1. Acceptance of Terms
By booking an appointment or using our services, you agree to these Terms & Conditions.
2. Appointment Bookings
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Online Bookings Only: All appointments must be booked through https://www.deeluxspa-suites.com/.
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Credit Card Requirement: A valid credit card is required to reserve appointments. Your card will not be charged unless you complete a purchase ("Add to Cart") or incur fees as outlined below.
3. Cancellations & Rescheduling
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24-Hour Cancellation: Cancel at least 24 hours prior to your appointment to avoid a $35 late cancellation fee.
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Same-Day Changes: Changes made on the day of your appointment incur a $35 fee.
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No-Shows: Failure to attend without notice results in a 100% charge of the service cost.
4. Late Arrival Policy
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15-Minute Grace Period: Arrive within 15 minutes of your appointment time. After 15 minutes, a $15 late fee applies.
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20+ Minutes Late: Arriving over 20 minutes late may result in appointment cancellation and a 100% charge of the service cost.
5. Health & Conduct
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Illness: If you arrive sick, your appointment will be canceled, and you will be charged 100% of the service cost.
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Guests/Children: No extra guests or children unless they are receiving services.
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Service Preparation:
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Lash extensions: Arrive with a clean, makeup-free face (no eyeliner/foundation).
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Teeth whitening: Eat before your appointment; no eating for 1 hour post-service.
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6. Fees & Payments
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Card on File: Ensure your stored credit card is valid. Failure to pay fees may block future bookings.
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No Exceptions Policy: All fees (including for gift cards/coupons) are non-negotiable.
7. Liability
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We are not liable for allergic reactions, injuries, or dissatisfaction with results when services are rendered professionally.
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Clients must disclose health conditions and follow pre-service instructions.
8. Intellectual Property
Website content (logos, text, images) is owned by DeeLux Spa & Suites and protected by copyright laws.
9. Termination
We reserve the right to refuse service for violations of these terms, including no-shows or disruptive behavior.
10. Governing Law
Disputes are governed by Georgia state laws and resolved in Cobb County courts.
11. Contact Us
For inquiries:
DeeLux Spa & Suites
2470 Windy Hill Rd SE Suite 243, Marietta, GA 30067
Phone: (678) 402-1551
Email: deeluxfleursco@gmail.com